This is a copy of the post from my Allotment blog as I know some readers only see this blog, so I wanted to put it here too, apologies to anyone that reads the other blog and sees this again.
I have just e-mailed Orla Kiely customer services as I can't be the only one who has a problem with their beautiful and very expensive mugs ! the problem is the quality of the bone china mugs they use. Let me explain ! they stain so badly and even the dishwasher doesn't move the stains. I have resorted to using a kitchen spray that has added bleach, which I know wont be doing any good whatsoever to the long term life of the mugs, but I'm desperate. I have even used a teapot rather than putting the teabag directly in the mugs, but that didn't work either.
I have other bone china mugs that cost half the price and they never stain, so this is very annoying especially as they cost £8.50 each. What an expensive mistake !! I realise that you pay for the design, but I expect quality as well for that money !! OK moan over, and I am waiting for their reply. In the meantime does anyone else have these mugs ?? and do you have the same problem.
I feel better now I've aired that ! If we don't complain about these things to companies they get away with rubbish goods ! and we mugs ( pun intended) pay the price !
Atelier des Lumières, Paris
3 days ago